Frequently Asked Questions
Everything you need to know about shopping with Pharmaco.shop UAE
What are your delivery timelines within the UAE?
We offer same-day delivery in Dubai for orders placed before 12:00 PM. For other emirates, including Abu Dhabi and Sharjah, delivery typically takes 24 to 48 hours.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders across the UAE.
Are the products on Pharmaco.shop UAE authentic?
Yes, all products are 100% authentic and sourced directly from authorized distributors and manufacturers. We adhere to strict quality control standards.
What is your return and exchange policy?
Items can be returned within 7 days of delivery if they are unopened, in their original packaging, and accompanied by the receipt. Please note that certain hygiene-sensitive products are non-returnable.
How can I track my order?
Once your order is dispatched, you will receive an SMS and email containing a tracking link and the contact details of our delivery partner.
Do you offer international shipping outside the UAE?
Currently, Pharmaco.shop UAE focuses exclusively on serving customers within the United Arab Emirates to ensure the fastest delivery and best local service.